Website Privacy Policy

Purpose:

Avenir Energy Ltd., together with its affiliates and subsidiaries (collectively, the “Company”, “we”, or “us”) is accountable for the personal information that we collect about you (as defined below) and is under our control.

We respect the privacy and confidentiality of the personal information provided by you or on your behalf. We are committed to keeping the personal information shared with us, whether over the Internet, on the telephone or in-person, confidential. The Company collects this information in order to provide the best and most complete services possible to you.

Scope and Application:

We have created this Privacy Policy in order to demonstrate our firm commitment to preserving privacy and confidentiality as it relates to the collection, use and disclosure of personal information. This Privacy Policy applies to you in the course of all of your dealings and interactions with the Company, including when you visit or interact with one of our websites, sign up to be a part of any of our programs, purchase, or inquire about our products, or receive any of our services (collectively, the “Services”) or apply for a job with us. Consequently, the term “you” used in this Privacy Policy refers to (i) website visitors and users; (ii) job applicants; and (iii) individuals who contact us by telephone or email. This Privacy Policy does not apply to employees, whose personal information is governed by our internal policies.

By accessing the Services or sending a job application, you are consenting to the collection, use and disclosure of your personal information as set out in this Privacy Policy.  If you do not agree to be bound by this Privacy Policy, do not use the Services or do not send a job application.

We review and update our policies and procedures as required to keep current with applicable law, rules and regulations, new technologies, standards and customer concerns. Therefore, from time to time, we may need to update this Privacy Policy. By continuing to use the Services you are consenting to the updated terms of this Privacy Policy. The current version of our Privacy Policy will always be posted on our website.

Accountability:

We are responsible for any personal information in our possession or custody, including information that has been transferred to a third party for processing (including, but not limited to, for background checks, payroll or benefits processing purposes). We shall, as required by applicable law, use contractual or other means to provide a comparable level of protection while a third party is processing the information.

Any questions regarding a privacy issue should be directed to the Company’s Data Protection Officer at DPO@Avenirenergy.ca.

Collection of Personal Information:

In this Privacy Policy, “personal information” means any information about an identifiable individual, as may be defined or limited under applicable privacy legislation. It is understood that in the province of Québec, personal information means any information which relates to a natural person and allows that person to be, directly or indirectly, identified. Even if business contact details and job title could fall within these definitions, this Privacy Policy does not apply to such information.

Personal information excludes anonymized data that is not, directly or indirectly, associated with a particular individual.

We may collect, store and use the following categories of personal information:

• Personal contact details such as name, username, title, addresses, telephone numbers, and personal email addresses.
• Bank account details and payment information.
• Your purchase and billing history, including information about products or services you like.
• Your image and likeness (if you are in an area where the Company has surveillance cameras).
• Website information, such as IP addresses, pages viewed, browser type, device information, and location information.
• Other information or content that you provide through our websites.

All information we collect is necessary to fulfill the purposes outlined in the sections “Use of Personal Information” and “Disclosure of Personal Information”.  We collect your personal information directly from you. We may also collect personal information from other sources, including in some cases from third parties, with your prior written consent, or as required or authorized by applicable law.

Use of Personal Information:

We use your personal information to:

• Provide you with the Services.
• Market the Services.
• Manage your account for the Services.
• Respond to your inquiries.
• Improve our Services and improve your experience with the Services and our websites.
• Review and assess your job application.
• For security and loss prevention purposes.
• For other uses we may disclose to you from time to time.
• Otherwise with your consent or as required or authorized by applicable law.

Disclosure of Personal Information:

We will only disclose your personal information to third parties where required by law or to our Employees, contractors, designated agents, or third-party service providers who require it to assist us with providing the Services to you, including third-party service providers who provide services to us or on our behalf. These third-party service providers may be located outside of Canada or outside of your province of residence. We require all our third-party service providers to implement appropriate security measures to protect your personal information consistent with our policies and any data security obligations applicable to us. We do not permit our third-party service providers to use your personal information for their own purposes, or to communicate your personal information to third parties without consent, subject to limited exceptions. We only permit them to use your personal information for specified purposes in accordance with our instructions.

We may also disclose your personal information in the following circumstances:

• To other members of our group of companies for the purposes set out in this Privacy Policy and as necessary to perform the Services.
• As part of our regular reporting activities to other members of our group of companies.
• To comply with legal obligations or valid legal processes such as search warrants, subpoenas, or court orders. When we disclose your personal information to comply with a legal obligation or legal process, we will take reasonable steps to ensure that we only disclose the minimum personal information necessary for the specific purpose and circumstances.
• To review and assess your job application (e.g., contacting references).
• During emergency situations or where necessary to protect the safety of persons.
• Where the personal information is publicly available.
• If a business transfer or change in ownership occurs, or more broadly, if such disclosure is required for the conclusion of a commercial transaction such as merger, selling of assets, financing.
• For additional purposes with your consent where such consent is required by law.

Consent:

By using the Services, you are providing your consent to the collection, use and disclosure of personal information as set out in this Privacy Policy. Collection, use and disclosure for any other purpose shall be only with your prior consent or as required or authorized by applicable law. Your consent can be withdrawn at any time, except in limited circumstances, including where there are legal or regulatory requirements or as a result of your contractual obligations with us. Where you may choose not to provide us with certain personal information or withdraw your consent, we may not be able to (a) offer you all of the Services that you requested or that could be offered to you or (b) process your job application. To withdraw your consent, if applicable, contact us at DPO@Avenirenergy.ca.

YOU UNDERSTAND THAT CERTAIN FEATURES OF OUR WEBSITE MAY NO LONGER BE ACCESSIBLE OR MAY BE RESTRICTED FOLLOWING YOUR REFUSAL TO PROVIDE THE REQUIRED INFORMATION OR THE WITHDRAWAL OF YOUR CONSENT.

Registration Forms:

Our website may have registration forms requiring users to give us contact information, used to send users information about our Company, or to apply for open positions on our Careers page, provided they have indicated they would like to receive such material. As applicable, users may opt-out of receiving potential mailings using a “Unsubscribe” option. if you would like to be removed from any of our mailing lists, please contact us at DPO@Avenirenergy.ca.

SMS Notifications:

If you provide us with your mobile number, we use it to send SMS notifications and updates related to your use of our Services. Your number will only be used for sending informational messages (e.g., service alerts, reminders, or updates).

We do not share, sell, or rent your mobile number or opt-in data with any third parties for marketing or any other purpose. If you wish to stop receiving SMS messages, you may reply STOP at any time.

Blogs, Forums, and Other Social Media:

Our website may host various blogs, forums, and other social media applications or services that allow the sharing of content with other users. Any personal or other information contributed to social media can be read, collected, and used by other users over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse, or misappropriation of any personal information or other information that is contributed to any social media application.

Links:

Our website may contain links to other websites. Our Privacy Policy does not extend to the data collection practices of third parties. The Company does not assume any responsibility for the privacy practices, policies, or actions of third parties.

Digital Monitoring:

In the course of conducting our business, we may monitor our facilities and equipment. Some Company locations are equipped with surveillance cameras. These cameras are generally in high-risk areas or plant sites. Where in use, surveillance cameras are there for the protection of Employees and third parties, and to protect against theft, vandalism and damage to Company goods and property. Generally, recorded images are routinely destroyed and not shared with third parties unless there is suspicion of a crime, in which case they may be turned over to the police or other appropriate government agency or authority. This is not meant to suggest that all individuals visiting our facilities will in fact be monitored or their actions will be subject to surveillance. It is meant to bring to your attention that such monitoring may occur and may result in the collection of personal information from you.

Cookies:

• Definition
  • A cookie is a small text sent by a server to your browser, which it will send back the next time it connects to servers sharing the same domain name.

If you wish, you can set your browser to notify you when you receive cookies or to refuse them. You do not need to accept non-essential cookies to visit our website. However, if you refuse them, you could be unable to use some of their features.

• Types of cookies
  • Technical cookies: Technical cookies are used throughout the browsing experience to facilitate the use of our website. For example: a technical cookie may be used to remember your username to facilitate your login, to remember your preferences or options you have chosen.
  • Analytical cookies: These cookies are anonymous and are used to collect statistics on the use of our website.
  • Advertising cookies: These cookies may be added by our website or by other sites serving advertisements. These cookies collect information anonymously and build up your visitor profile.

Children’s Privacy Protection:

We understand the importance of protecting children’s privacy in the interactive online world. The Company website is not designed for or intentionally targeted at children under the age of 14 and it is not our policy to intentionally collect or maintain information about anyone under the age of 14.

Cross-Border Data Transfers:

Where applicable law permits, we may transfer the personal information we collect about you to the United States and other jurisdictions that may not be deemed to provide the same level of privacy protection as Canada, as necessary to perform our employment contract with you and for the purposes set out in this Privacy Policy.

Data Security:

We have implemented appropriate physical, technical, and organizational security measures designed to secure your personal information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit personal information access to those Employees, agents, contractors, and other third parties that have a legitimate business need for such access. If, despite our efforts, a personal information breach does occur, we will take all reasonable steps to limit the damage. In case of a data breach which is likely to result in a risk of significant harm to you, and depending on the circumstances, we will make the appropriate notifications as required by law without unreasonable delay.

In addition, our internal policies and practices provide for:

• a framework applicable to the retention and destruction of such information.
• the roles and responsibilities of our employees throughout the life cycle of the information.
• a process for handling complaints concerning the protection of the information.

Data Retention:

Except as otherwise required or authorized by applicable law, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you directly or indirectly. We reserve the right to use such anonymized data for any legitimate business purpose without further notice to you or your consent. Once your information is no longer needed, we will retain and securely destroy your personal information in accordance with our document retention policy and applicable law.

Rights of Access, Correction, Erasure, and Objection:

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you or withdraw your consent to the use of your personal information under certain circumstances. If you want to review, verify, correct, or withdraw consent to the use of your personal information, or have any inquiries about compliance with this Privacy Policy, please contact us at DPO@Avenirenergy.ca. Any such communication must be in writing.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

If you are not satisfied with our handling of any privacy concerns, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or with the Privacy Commissioners of Alberta, BC or Québec, as per your province of residence.

Avenir Energy Ltd.
Suite 604, 1200 Bay Street,
Toronto, Ontario M5R 2A5 Canada
Main Number: 437-500-3880