Great service, friendly staff, very helpful. Would highly recommend.— Terry
The customer service is A-1. Communication is the key.— Gina
The service has been “Outstanding”.— Rob
After being let down by our previous propane supplier, switching to...— Greg
If I could do a 10-star review, I would!— Roxanne
Thank you to Avenir Energy for actually caring about the people who...— C R
Propane Delivery That Shows Up Before Your Tank Ever Runs Low
Tank Monitoring — Know Your Propane Level Before It Becomes a Problem
Wireless tank monitors track propane levels in real time, giving Avenir the data needed to plan the next refill with precision instead of guesswork. The same real-time data is available to the business at any time, through the My Account portal or the Nee-Vo app. Once the monitor is registered using a 9-digit activation code supplied by Avenir, tank level and usage history are visible on demand, and custom alerts can be set so a low tank is never a surprise to anyone — Avenir or the business.
Automatic Propane Delivery
With automatic delivery, refill scheduling is handled on the business's behalf, factoring in historical usage, on-site appliances, and weather forecasts that affect demand. Deliveries can also be set to a fixed schedule for businesses that prefer predictable timing over usage-based scheduling. Either way, the responsibility for tracking supply shifts off the business's plate and onto Avenir's — which is exactly where a risk-averse operator wants it.

Order Propane by Request: Full Control, Backed by a Reliable Team
Businesses that prefer to manage their own delivery schedule can order by phone or online, whenever it suits them. The recommendation is to place an order once tank levels reach 30%, which allows Avenir to schedule delivery within 7-10 days under normal conditions. When timelines are tighter, faster turnaround can usually be accommodated - occasionally with an added fee, depending on the season and route capacity - so a business is never left without options in a pinch.
Propane Delivery Questions, Answered
How does propane delivery work?
A truck fills the tank on site, and the ticket records the litres delivered. What separates suppliers is how the refill gets scheduled in the first place. Avenir runs three options: tank monitoring, automatic delivery, and order by request.
What is automatic propane delivery?
Avenir handles the scheduling instead of the business. The plan factors in historical usage, the appliances on site and the weather forecast, and it can also be set to a fixed interval. There is nothing to track and nothing to remember.
Is there a smart meter that can monitor my propane tank?
Yes. Avenir fits wireless tank monitors that report the level in real time. The reading goes to Avenir for scheduling, and the same reading is visible to the business through the My Account portal or the Nee-Vo Otodata app.
How can I monitor my propane tank level remotely?
Register the monitor in the Nee-Vo app using the 9-digit activation code supplied by Avenir. Tank level and usage history are then visible from a phone, with alerts that can be set to whatever threshold suits the operation.
Can a delivery be rushed if a tank gets low?
Usually. An order by request is normally scheduled within 7 to 10 days, and a faster turnaround can often be accommodated depending on the season, sometimes with an additional fee. Branches also run a 24/7 emergency line for anything urgent outside business hours.