24ProPlus Plan

TERMS & CONDITIONS

EQUIPMENT: The 24ProPlus annual equipment service investment to be paid by the Customer for the maintenance of equipment and accessories are listed inside this brochure. Should additional equipment be added, the same would be covered with an increase to the annual charge.

CUSTOMER’S RIGHT TO CANCEL: This agreement will renew annually unless written notice is given to the Company within sixty (60) days prior to the anniversary date.

RIGHT TO CANCEL: Avenir Energy Limited reserves the right to immediately terminate this Agreement in the event (i) Customer fails to fulfill the payment terms or the equipment does not meet safe operating standards, and the Customer is not willing to rectify the unsafe conditions or otherwise for any reason at the sole discretion of Company on ninety (90) days prior notice.

WARRANTIES & LIMITATIONS ON WARRANTIES: Avenir Energy Limited warrants that all work performed will be free from defects in workmanship for twelve (12) months. Avenir Energy Limited’s obligations for defective products and/or workmanship or any damage caused thereby, shall be limited to the replacement of any defective parts or workmanship and shall be conditioned upon Avenir Energy Limited receiving written notice of defects within the applicable warranty period(s).

THE FORGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND FITNESS FOR A PARTICULAR PURPOSE. AVENIR ENERGY LIMITED SHALL NOT BE SUBJECT TO AND DISCLAIMS ALL CONSEQUENTIAL, INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.

TRANSFERABILITY: This Agreement is transferable to the subsequent owner of the home in which the Equipment and Accessories are located, provided Avenir Energy Limited receives written notice of the sale of the property within thirty (30) days prior to the transfer. In the event that the new owner refuses to assume this agreement, balance is due and payable upon closing.

ENTIRE AGREEMENT: This agreement sets forth the entire Agreement between the parties and supersedes all other agreements either written or oral concerning the subject of the agreement. THIS AGREEMENT DOES NOT APPLY TO ANY REPAIRING, SERVICING REPLACEMENT OR MAINTENANCE OF PARTS AND OR ACCESSORIES CONNECTED TO THE APPLIANCE, WITHOUT LIMITING THE GENERALITY OF THE FORGOING.

THIS AGREEMENT EXCLUDES THE FOLLOWING (A-D):

A. Any malfunction that is directly attributable to, in whole or in part, by the action of water, fire, lightning, vermin or the willful act or gross negligence of any person.

B. Changes or alterations required by government regulations, calls for fuse replacement, noises, smells not related to the equipment covered, switches, breakers, thermostats, aqua stats, valves turned down or off, humidifiers and electronic air cleaners.

C. The equipment, the distribution ducts system, zone controls or baffles and condensate pumps.

D. For hot water heating, radiators, cushion tanks, water piping, circulation pumps or their components, condensate tanks, zone controls, automatic feed and relief valves, de-liming, draining/filling unvalved boiler systems, de-liming of water boilers, draining/filling unvalved expansion tanks and bleeding of radiators.

IMPORTANT SAFETY INFORMATION

1. Be alert for the odor of propane when around a gas appliance or container.

2. If you smell gas, do not try to light the appliance, turn off your tank or cylinder and call your local Avenir Energy Branch.

3. Read and follow the operating and lighting instructions and warning labels provided by the appliance manufacturer

4. If your appliance has a pilot light, the pilot has a safety device. If you have trouble keeping it lit, the device is warning you about a problem, call your Avenir Energy Branch for technical assistance.

5. Never force any appliance control. If you cannot operate the knobs, switches or buttons by hand, call your Avenir Energy Branch. Never tamper with the controls.

6. If you smell gas near your tank or cylinder, turn off your tank or cylinder if safe to do so and call your local Avenir Energy Branch.

7. Use only listed or CSA approved propane appliances. Look for the seal from a nationally recognized independent testing laboratory.

8. Keep combustibles, such as curtains, paper, cleaning fluids, etc. away from energy source, including gas and electric appliances where they may cause a fire.

Avenir Energy Limited reserve the right to cancel, terminate, modify or suspend this offer at any time with or without prior notice.