Keep a clear and safe pathway to your propane tank, including your driveway to make sure your winter deliveries are accessible.
Clear heavy snow and ice from tanks, gauges, fittings, lines, valves and vents. Use a broom to clear snow and ice - never a shovel.
Look out for safety hazards such as heavy icicles or snow from the roof or eaves above and around your tank and its components.
Ensure that exterior vents are cleared of snow and ice to allow for proper ventilation and safe operation of your appliances.
Snow and ice can cover the tank's regulators and valves, restricting gas flow or causing pressure issues. Snow buildup keeps tanks cold, which restricts propane from vaporizing properly, leading to reduced gas flow and appliance performance issues.
At your home, safety isn’t optional - and it isn’t at ours either.
Avenir Energy follows industry standards to ensure every propane delivery, installation and refill is done with care and precision.
At Avenir Energy, safe operations are our top priority. Propane is a clean, versatile and efficient energy source and one of the safest fuels available when used properly. We strongly recommend that you only have a qualified propane technician service your appliances and tanks. Never attempt to repair yourself. Call Avenir Energy and have one of our qualified technicians or service partners assess the situation.
Propane has mercaptan added to it giving it a distinct odor, often described as a “rotten egg” smell, which helps you quickly identify leaks. If you suspect a propane leak due to a persistent smell, follow these steps:
Leave the area immediately in an orderly manner if you suspect a propane leak.
Extinguish flames and do not use lights, appliances or phones.
Turn off the tank supply by turning the handwheel clockwise (to the right) as far as possible unless the leak appears to be coming from that area.
Contact the fire department or dial 911 from a safe distance (at least 20 ft from the source of the leak).
