Manage Your Propane Delivery and Service Anytime, Anywhere

Avenir Energy’s My Account allows you to manage your account anytime, anywhere. Through My Account you can add a payment method to pay a bill, save for future use and set up pre-authorized payments securely. We make managing your account simple and convenient.

If you are a customer and have not received an email invite to My Account, please visit Contact Us Online and select My Account Login under Request Type. We will send you an email invite to set your password, so that you can view your account details, add a payment method and pay a bill.

If you are having difficulty accessing your account please visit My Account Troubleshooting Tips for help.

How to get started on My Account

Email Invitation

Once your account is set up with Avenir Energy, you will receive an email from noreply@avenirenergy.ca inviting you to set your password for My Account and finalize the registration process.

Please note that we require your email address to send you an email invite to register for My Account. If you have an account with Avenir Energy and haven’t received an email invite from us, please check your spam folder.

Set a Password

Once you’ve accepted the invitation you will be prompted to set a password for My Account.

My Account Dashboard

Once the registration is completed and you’ve logged in to My Account, you can view your account balance, delivery locations, pay your bills, and manage payment methods.

Manage Payment Methods

My Account offers a secure method to add a bank account or credit card to pay your bills. Once your payment method is added, you can save it for future bill payments, as well as pre-authorized budget, full-balance, or equipment financing payments.

Adding your pre-authorized payment method through My Account is the preferred method of setting up payments.

Link Your Bank Account

Stripe allows our customers to link their bank account to verify it for future payments.

Add a Credit Card

Enter your credit card information to pay a bill and save it for future payments.

By clicking Pay Now, you are simply confirming card details and not making a payment.

Pay Bill

Once you’ve added a payment method, you can pay your bills through My Account. Choose the payment method you’d like to use, then select the invoices you would like to pay and click process payment. The payment amount will default to the full balance owing; however, you may change the amount if you’d like.

Manage Your Account Online